“My wife Renee and I first met Rachel Erwin as a Senior Sales Consultant for Toll Brothers when we signed the contract to build our townhome. We have known Rachel now for more than 2 years, first from Toll Brothers and then now as an independent Realtor® for Compass. She was an exceptional sales agent for TB from our (the client's) side. She was highly professional, extremely knowledgeable and quite honest in all our interactions with TB; besides she provided friendly advice for Renee and me, going through our first new home construction. Her long term experience in the Realtor® space clearly shined in all facets of the client-agent interactions.”
Narayanan P.
“Civita keeps getting better and better! We now have an amazing farmer’s market steps from my Avella townhome on Saturdays, concerts in the park in the summer, and now a delicious taquito shop, El Tianguis, that recently opened. The open green spaces are perfect for my 12 yr. old son and his friends to safely play on, where I can keep an eye out from my ground floor office. Rachel Erwin assisted me with the purchase of my home. She answered my many questions and treated me like I was her only client. Her experience, professionalism, kindness and knowledge of the community of Civita helped calm my nerves during the home buying process.”
Kristina W.
“Rachel was our first, and primary, contact with the company building our new place. Rachel directed us through the path of new construction. She was always understanding and responded quickly to all our requests. Rachel would listen thoughtfully to our issues and assist us in resolving them. When we had an issue with an important detail of our new house not being complete, she helped us to change important details of the agreement to fit our needs. While it created more work for everyone involved, she understood how important it was for us, so Rachel did it, and then asked if there was anything else. In the last weeks, and especially the last days, Rachel was in contact with us regularly: She would respond to our emails or texts immediately; She would push the people from her side; and She would reassure us when we needed it. On the day we closed, Rachel was there to welcome us. She was there for us from the beginning the process before we decided on a lot. She was there for us when we decided on the details. She was there with us to the end, and she was always there with a smile and the willingness to listen.”
Todd S.
“The experience from the initial meeting with Rachel Erwin could not have been better. She explained verbally and visually the product in every possible detail that instantly appealed to my wife's and my interest which had us formulating a strategy on the ride home to become customers instead of lookers. Being skeptical by nature and a former salesperson, I felt a genuine honesty with the many facts and future realizations Rachel was painting in our minds if we were to decide to purchase. No pressure, just information. We couldn't imagine how wise the investment was until 12 short months later when we received our keys. Rachel answered all my many, many questions expeditiously, intelligently, and with realizing the final result. Honestly. We're proud to know her as a friend now and she continues to be an informative asset generally and especially in the aspect of her expertise!”